MANAGE YOUR LINSPO DATA
You can request deletion of specific data while keeping your Linspo account, or permanently delete the account. Depending on the record and the rights of other people, data may be deleted, unlinked, anonymized, or retained as explained below.
1. SELECTIVE DATA DELETION
Email privacy@linspo.com with "Specific Data Deletion" as the subject. Describe the data and feature involved, and include your registered email address and username. We may verify your identity and will respond within the period required by applicable law.
Access or export is a separate privacy request. Some information cannot be selectively erased where it is needed for a transaction, legal or security obligation, dispute, or another person's rights. We will explain any applicable limitation.
2. FULL ACCOUNT DELETION
- In the app: open Profile, then Preferences, then Account, choose Delete, and confirm the permanent deletion request. You must be signed in.
- By email: contact privacy@linspo.com from your registered email address if you need assistance or want to make a privacy request.
Include your registered email address and username. We may verify your identity before acting.
3. WHAT THE IN-APP DELETION WORKFLOW DOES
After the backend completes successfully:
- Your authentication account, private account and profile records, notifications, device tokens, and covered owned uploads are deleted.
- Team memberships and covered user-owned records are removed or unlinked. Teams and events may remain without your identifying account data.
- Retained booking, payment, refund, participation, and event records are anonymized or unlinked where the workflow requires them to remain.
- Deletion of your connected Stream Chat identity and content is attempted. A failed provider operation is recorded for limited retry processing.
4. WHAT MAY BE RETAINED
We may retain only information reasonably needed for legal obligations, security, fraud prevention, transactions, tax or accounting records, disputes, and enforcement. Shared content or records involving other people may remain, and providers and backups follow their normal deletion lifecycles. Where appropriate, retained records are anonymized, pseudonymized, or unlinked from your account. Retention depends on the data and applicable law; Linspo does not promise a single fixed period for every record.
5. PROCESSING AND COMPLETION
- The in-app request starts only after you confirm it.
- The app reports completion only when required backend cleanup and authentication-account deletion succeed.
- If required cleanup fails, the operation reports a failure and the authentication account remains so you can retry.
- Stream Chat cleanup may finish later through limited retry processing.
- Email privacy requests are handled after any required identity verification and within the period required by applicable law.
6. IMPORTANT NOTES
- Successful account deletion is permanent and cannot be undone.
- Deletion does not by itself cancel a confirmed booking or remove payment, refund, dispute, or legal rights and obligations.
- Shared or anonymized event and transaction records may remain without an active profile link.
- Resolve pending bookings, payments, and refunds before deletion where possible.
- Never send card numbers, security codes, passwords, or identity documents by ordinary email unless our privacy team provides a secure method.
7. CONTACT
For account deletion, selective data deletion, or privacy questions, contact us at:
Email: privacy@linspo.com
Website: https://linspo.com/delete-account